A business is rarely one person. The owner has a GM. The GM has a shift lead who covers schedules on weekends. Maybe a partner who looks at the books but never touches the calendar. Until today, ShiftSee made every one of those people log in as the owner.
Not anymore.
Teammates and roles
You can now invite as many teammates as you want into a business, with one of four roles: owner, admin, scheduler, or read-only. Owners and admins can invite or remove teammates, modify settings, and access payments. Schedulers can post shifts and accept or counter on connection requests, but they cannot modify payment methods or remove the business. Read-only is exactly what it sounds like, useful for an accountant or an investor who needs to see the data without changing anything.
Invite a teammate from the Teammates tab in your business settings. Enter their email or phone, pick a role, send. They get a one-tap join link. Once they accept, they see your business in their own avatar dropdown alongside any businesses they own personally.
Why now
This is the most-asked-about feature of the last month. Almost every business owner we talked to wanted to delegate scheduling without handing over the keys to the entire account. We took our time getting the permission model right before shipping it because the alternative (one all-or-nothing owner role) is the wrong default and we didn't want to ship that just to ship something.
Other things in this release
We also rebuilt the internal admin section. If you ever email support and we need to investigate something happening in your account, we now have a much faster path to "what happened to this user, in order, with notes from the last person who looked at it." The visible-to-you upshot is faster support resolution.
And we moved transactional SMS off Brevo onto Telnyx. You shouldn't notice anything except that the codes you ask for arrive a beat sooner.