When a shift is completed, ShiftSee charges your business automatically.
What you pay
For a shift at $10/hour × 10 hours = $100 base pay:
- The shifter receives $90 (10% deducted as the ShiftSee platform fee from their side)
- Your business is charged $110 (10% added on top of the shift pay as the ShiftSee platform fee from your side) plus Stripe processing fees
Net effective: ShiftSee earns $20 per $100 in shift pay (10% + 10%). Stripe takes its standard processing cut on top.
Why the math is split this way
Two equal 10% fees, one on each side, keeps the platform aligned with both audiences. Shifters see a transparent deduction; businesses see a transparent markup. Neither feels like the other side is being privileged.
Per-business pricing
If you're on a negotiated agreement with us (high-volume, enterprise), your business may have a custom rate. The fees you actually pay are visible on every invoice. Reach out if you'd like to discuss volume pricing.
Setting up a payment method
Go to Payments → Methods in your business dashboard. Add a card. Stripe verifies it. You're set.
Without a card on file, shift requests with hourly_rate > 0 will be rejected with a "no payment method" error. Free shifts (hourly_rate = 0, e.g. trial shifts or volunteer events) bypass this check.
When you're charged
- The charge fires the moment a shift is marked completed by the business.
- Stripe holds the funds briefly, then transfers the shifter's portion to their connected account.
- Your card is debited the same day.
Receipts and invoices
Every charge generates an invoice you can download from Payments → Payment History. Invoices show the shifter's name, the shift date, the base pay, the platform fee, and the Stripe fee, broken out separately.