ShiftSee uses Stripe Connect to pay shifters. Once the business pays for a completed shift, your payout is initiated automatically.
Setting up your payout account
Before you can receive payouts:
- Go to your Payments tab in the Shifter dashboard.
- Click Set up payouts. We'll redirect you to Stripe to verify your identity, link a bank account or debit card, and confirm tax info.
- Stripe takes a few minutes to verify. Once green-checked, you're ready.
When the money arrives
- The business is charged when the shift is marked complete.
- Stripe holds the funds for a short period to allow for disputes.
- Once cleared (typically 1-2 business days for most regions), the payout transfers to your linked account.
- Your bank takes another 1-3 business days, depending on your country and bank.
What you actually receive
Your payout is the shift pay (hourly rate × hours) minus 10% for the ShiftSee platform fee. Stripe also takes a small payout-processing fee that varies by country and account type. Both are itemized on your invoice.
A $10/hr × 10 hour shift looks like this:
- Shift pay: $100.00
- ShiftSee fee (10%): -$10.00
- Stripe payout fee: -$0.50 to -$2.00 (region-dependent)
- You receive: ~$88-89.50
If a payout fails
If your bank rejects the transfer (closed account, frozen card, etc.), you'll get an email and an in-app notification. Update your linked account on the Payments tab and the next attempt usually resolves it within a day. Repeated failures are flagged to support.
Tax docs
Stripe issues year-end tax documents if you exceed the regional threshold. They land in your Stripe dashboard, accessible from the Payments tab → Stripe dashboard link.