Browse businesses Browse shifters How it works Pricing For businesses For shifters Help About
Sign in Sign up free
Payments

Updating your bank account or debit card

How to change where your payouts go without disrupting in-flight transfers.

You can update your payout method any time from Payments → Stripe Dashboard.

To change banks

  1. Open Payments → Stripe Dashboard.
  2. Under Payout method, click Add new or Edit existing.
  3. Enter your new bank details. Stripe verifies them with a couple of test deposits or instant verification (region-dependent).
  4. Set the new account as default.

In-flight payouts

Payouts already in transit go to the previous account. If your old account is closed, the transfer fails and Stripe automatically retries with the new account. Allow 3-5 extra business days in this case.

Closing one account before opening the other

We strongly recommend the opposite order: add the new account first, set it as default, then close the old one. Otherwise pending transfers can fail, get returned to ShiftSee, and need a manual reissue.

Was this helpful?